All TEMPUR products purchased directly from TEMPUR Singapore or one of our authorised stockists come with a warranty (unless explicitly stated). Warranty starts from the date you collected your item from a stockist's store, or took delivery at your nominated address. Please note that a proof of purchase is still required during warranty claims for verification. For in-store purchases, this would be the sales slip / receipt (a soft copy or photo will suffice). For online purchases, this would be the order confirmation email you receive from us.